Knowledge and skills framework Essay

According to DH (2004), NHS fellowship and Skills Framework (NHS KSF) refers to the information that NHS employees need to fulfill in their serve economy to guarantee woodland. NHS productions a single, comprehensive, consistent and prodigious structure to execute in the review and motivation for solely the staff. NHS KSF and its succeeder beget been as result of its drive for Agenda for Change. The designs argon do to cut across all NHS employees irrespective of their capacitance, as long as they fall under the change agreement for the agenda.This agreement is applicable to all the staff with exceptions of physicians, dentists and board management team, who decl be distinct arrangements for their onward motion review. throughout this study, the staffs mentioned argon those who fall under the Agenda for Change National Agreement. map of NHS Knowledge and Skills Framework The role of NHS KSF framework is to foster advancement of work to address the needs of the users and the entire public. Also it supports efficient learning and advancement of persons and groups of persons in their career development.This purpose does however consider other facets such as empowerment of singles in their capacities which promotes motley and equation for the entire staff, in order to foster development (DH, 2004). Core places According to Moullin (2002), NHS KSF is structured to micturate 30 dimensions which seek to identify major roles required by NHS to still better quality services to the community. Six of the dimensions however are gist to every position in NHS.These centerfield dimensions include dialogue, which suggests ways of alter communication between various categories of deal, individual and people advancement, which seeks to advance individual capacity as well as empowering other stakeholders within the wellness sector, wellness, safety and security which assists in the maintenance of ones wellness status while considering the security of others, quality which facilitates the maintenance of one quality of service delivery and encourage others to formulate a culture that seeks to improve quality, service improvement and lastly, meetity and assortment.The other dimensions do not keep back to all groups and are specific to particular jobs. Communication as a core dimension According to McSherry (2008), Communication as a core dimension may assume the following forms verbal communication, written and subscribe communication, electronic conveyance of information, communication aids, communication through third parties (for casing translators and interpreters). This passage of information entails communicating with patients, families, general public and their representatives, co-workers and colleagues.These forms of communication may excessively face challenges for instance a noisy environment. Personal wellness and the welfare of the individuals involved and social employments such as violent situations are othe r obstacles to effective communication to various groups of people. Communication may also be impaired by illiteracy levels which may interfere with the capacity to read and write. The existing policy frameworks and procedures may also act as barriers to communication when assessed from local or global dimensions.The policies may entail confidentiality, conflict resolution and preservation of information among others (McSherry, 2008). Application of effective communication potent communication entails identification of the information conveyed by others in additional to ego communication. It also involves advancing effective communication interactions which are characterized by advancements in the communication situation, subject matter, intention and the number of individuals being communicated to, their backgrounds and the impacts that this may rescue on the communication skills obtained.Effective communication entails communicating with a capacious range of persons over ass orted issues and formulating procedure of advancing communication on complex matters and situations (DH, 2000). Equality and renewing Promotion of compare and appreciation of diversity is based on the belief that investment in workforce enhances service delivery and improves patients care across the continents (DH, 2004). Trainers, trainees and others stakeholders need to be involved in the administration of relevant questionnaires regularly.Peoples diversity and equality bring in recognition on the basis of gender, age and social backgrounds. Patients, families, co-workers within NHS and those from removed may experience oppression, discrimination or harassment based on their place of origin, ethnicity, mental status, bodily outlook among others. The policies, regulations and procedures that produce been put in place to address inequality and diversity include domestic laws and international agreements pertaining to human rights, employment, anti-discriminatory activities and conflict resolution mechanisms (KAI, 2004).According to RCGP (2007), equality entails participation by all and access to opportunities to reveal their maximum potential. Under UK laws, all institutions support a responsibility to counter discrimination and enhance diversity. Diversity involves recognizing and appreciating the differences in order to create a culture that values, respects and harnesses the difference for the satisfaction of the entire institution. persuade on communication on my current practise and face-to-face purport Effective communication has contributed significant in influencing my personal life as well as my life as a nurse.It has enabled me to minimize the common obstacles of communication for instance addressing individuals of particular groups while maintaining a convinced(p) image of myself. Communication has also enabled me to provide reports with precision accord to institutional procedures. This however does not make me forget that in that loc ation are policies, legislations and procedures that need to be observed. Every form of communication goes along with accountability, to take care that it does not post the cast off of responsibilities bestowed on me (DH, 2004).Communication has also enabled me to embody my skills to a wide range of persons and help resolve any differences that may accrue. This has helped me to address people of diverse backgrounds consistently especially when delivering information that I feel may not be pleasant such as the death of a close relative. This is accompanied by giving relevant feedbacks which comply with institutional policies and procedures. Decision making is another attribute which have gained through effective communication.There are some instances when I am expected to provide an immediate feedback especially on life dense matters. Effective communication has also helped me in the resolution of disputes arising during the daily discharge of my duties. These skills do not only apply to professional life and have come in hand to shape my personal life towards the positive direction. It is based on this argument that Moullin (2002) states that communication dimension applies to all the sectors where there is interaction between people.Moullin also notes that this does not come without challenges for instance where the actions of people are beyond their control, poor historical background in communication and complexity of circumstances which may sometimes go beyond at once control. Communication comes in handy when advocating issues on behalf of my colleagues, asserting a get up and retaining its adversity, revelation of unwelcoming news and supporting the recipients of the news. Communication has also emerged vital in the delivery of presentations which significantly encourages active contribution by the audience (DH, 2000).Influence of equality and diversity dimensions in my current practice and personal life According to Moonie, Bates and Spencer-Perk insd (2004), equality and diversity are two crucial dimensions that have enable me in my profession to improve my interpersonal relationships with people. It has assisted me in my interactions with clients, colleagues and people across various institutions. I have appreciated the diversity that exist within the society and have learnt to appreciate people of diverse cultures, ages, creeds and other social backgrounds.The nursing profession has exposed me to diverse issue which can only be addressed by accommodating and appreciating people the way they are. My movement from one institution to the other within the health sector has improved my performance after being exposed to different values and challenges which have made me a better nurse. My support for equality has been unperturbed and I have learnt various policies and legislative procedures which assess the authority of institutions for instance the Gender Recognition Act, 2004 (Cooper, 2004).Equality has helped me to appreci ate the fact equal opportunities need to make accessible to all people irrespective of their financial capabilities. Through my understanding of equality and diversity, I have perceived the termination to which laws could be applied to foster culture and to address the discriminatory challenges that immerse the society. I have also appreciated that the success of this core dimension is subject to proper mental imagery allocation, advancement and existence of relevant services.Lastly, equality has motivated me to play the role of being a good bewilder that is considerate of all members of the society irrespective of their shortcomings (Hargie, (2006). Conclusion From the literature cited above, it is exhibited that NHS Knowledge and Skills Framework creates opportunities for information sharing and the implementation of this information enhances service delivery and creates motivation for the staff working in health institutions. NHS has been motivated by its drive for change wh ich has enhanced the implementation of the six core dimensions in health care delivery.Communication which is the first core dimension determines the operations of the other core dimensions. Efficient communication entails establishing a good resonance with various stake holders who include professionals, institutions and clients. NHS Knowledge and Skills framework also identifies and appreciates the importation of equality and diversity while dealing with individuals of various backgrounds. Relevant policies, laws and procedures are put in to place to ensure that discrimination does not jeopardize service delivery in the health sector (Moonie, Bates and Spencer-Perkinsd, 2004).References Berry, D 2007. health Communication Theory and Practice, hymen Open University Press. Cooper, D 2004. Challenging Diversity Rethinking Equality and the Value of Difference. Cambridge Cambridge University Press. discussion section of wellness, DH 2000. The Vital Connection-an equalities framewo rk for the NHS working unneurotic for quality and equality. Department of Health, DH 2003. Equalities and Diversity in the NHS-progress and priorities, London Department of Health. Department of Health, 2004.The NHS Knowledge and Skills Framework (NHS KSF) and the Development Review Process, Department of Health Publications London, Retrieved from www. dh. gov. uk/policyAndGuidance/HumanResourcesAnd procreation/ModernisingPay/agendaForChange/fs/en Department of Health, 2004. The NHS Knowledge and Skills Framework (NHS KSF), London Department of Health Publications. Hargie, O. (ed), 2006. The vade mecum of Communication Skills. London Routledge. Hilary, G, 2007. Unequal lives Health and Socio-economic Inequalities. London Routledge. KAI, J. (ed), 2004.Valuing Diversity- a resource for effective health care of ethnically diverse communities- a Training manual London Royal College of General Practitioners. McSherry, R, 2008. An Introduction to Excellence in Practice development in He alth and Social Care Maidenhead Open University Press. Moonie, N. , Bates, A. & Spencer-Perkinsd, 2004. Diversity and Rights in Care. Oxon Harcourt Education Ltd. Moullin, M, 2002. Delivering Excellence in Health and Social Care. Maidenhead Open University Press. Royal College of General Practitioners, RCGP, 2007. Promoting Equality and Valuing Diversity, 14 Princes Gate, Hyde Park London.